We provide members of staff who monitor the equipment and have access to first aid facilities – they do not supervise children using the facilities. In order to make Happy Town as safe as possible, we ask you to follow these rules of play:

• Parents/guardians must supervise children using this play facility
• We provide members of staff who will monitor the equipment and have access to First Aid facilities. Our team members are not provided to supervise children.
• Children must only play in the play frame deemed appropriate for their age and height.
• Our centre is adult supervision, regrettably it is not possible for older children to look after younger children.
• Children who are unwell must not use these facilities
• Age and height restrictions are in place for the safety of all children and our staff will enforce them
• Adults and Children MUST remove their shoes before entering the play frames
• For hygiene reasons adults and children MUST wear socks while in the frames, on the stage and on the floor
• Only food and drinks purchased at Happy Town may be consumed on the premises
• No food, drinks, sweets or chewing gum are to be taken into play areas
• Smoking, including vape pens and e-cigs, is not permitted. We ask that any of these items and kept secure and not left on tables
• Personal items must be left with parents/guardians. We cannot accept liability for theft or lost items

• Please be mindful if taking photographs. Photos should only be of the children in your party
• While we welcome adults on the frames to spend time with their children, adults are not permitted on the slides or in the ball pools
• Do not allow children to climb the slides and advise that feet should not be placed flat on the slides
• No running on main floor
• If a team member feels that a child's behaviour poses a risk to themselves or others, or that a child is not being supervised to a suitable standard, you may be asked to leave