Pre bookings and party deposits are NON refundable but are transferrable subject to availability.
Parents/Guardians must supervise children using this play facility
We provide members of staff who will monitor the equipment and have access to First Aid facilities, our team members are not provided to supervise children.
Children who are unwell must not use these facilities.
Age and height restrictions are in force for the safety of all children and our staff will enforce them. Adults and Children MUST remove their shoes before entering the playframes.
For hygiene reasons adults and children should wear socks.
Only food and drinks purchased at Happy Town may be consumed on the premises.
No food, drinks, sweets or chewing gum are to be taken into play areas.
Smoking is not permitted; this includes vapes & e-cigs.
We ask that any of these items are kept secure and not left on tables.
Personal items must be left with parents/guardians or secured in a locker, we cannot accept liability for theft or lost items.
Please be mindful if taking photographs, photos should only be of the children in your party.
While we welcome adults on the frames to spend time with their children, adults are not permitted on the slides or in the ball pools.
Do not allow children to climb the slides and advise that feet should not be placed flat on the slides.
No running on main floor.
Do not pull tables togethers.
If a team member feels that a child's behaviour poses a risk to themselves or others or that a child is not being supervised to a suitable standard you may be asked to leave.
